The Unsung Hero Award will be given to one individual who demonstrates exceptional service in how they live the values of BSHS, going above and beyond the normal expectations placed upon them to either ensure patient safety, patient satisfaction or the delivery of a particular corporate objective.
The Award will be given to the individual staff member who is deemed to provide a consistently high quality service and who demonstrates the following:
Commitment to the Values and Mission of BSHS;
Displays effort and dedication over and above the call of duty;
Strives to improve performance in their area of responsibility;
Goes the extra mile in helping patients, visitors and colleagues;
Portrays a positive ‘can do’ attitude;
Acts as a positive representative of the hospital at all times;
Communicates effectively and is caring and professional at all times.
Note: The Management Team on each site will decide from all the nominees submitted locally who the overall winner is for their site. The 7 site winners will then go forward to the Awards event and a decision will be made by the Judging panel on the overall winner for the Bon Secours Health System.